No. 3, Shop No. 3, Ground Floor, No. 1, Yuquan Huafu, Gaoliu Street, Longquan Town, Yanggao County, Datong City, Shanxi Province
FREQUENTLY ASKED QUESTIONS
The estimated delivery time for a package is usually 3-5 business days, but this can vary depending on the shipping method chosen and any potential delays in the shipping process.
Yes, you can track your package online using the tracking number provided to you. Simply enter the tracking number on our website or the carrier's website to get real-time updates on the status of your shipment.
If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to investigate the issue and provide you with a resolution as quickly as possible.
If you need to change the delivery address for your package, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the package is in transit.
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If you are not available to receive your package at the time of delivery, the carrier will typically leave a delivery notification with instructions on how to reschedule delivery or pick up your package at a nearby location. You can also contact the carrier directly to make alternative arrangements for delivery.